Contents
By accessing or using any part of the 511jl platform — whether through our website, mobile browser, or any related service — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If any part of these terms is unclear to you, please reach out to our support team before placing any bets or making any deposits. Your continued use of 511jl means you accept these terms in full.
511jl reserves the right to update these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page with a new effective date. It is your responsibility to review this page periodically. Continued use of 511jl after any changes constitutes acceptance of the revised terms.
Key Principles of 511jl's Terms
One Account Per Player
Each player is allowed exactly one 511jl account. Duplicate accounts will be suspended and balances may be forfeited.
₱ Peso Only
All transactions on 511jl are conducted in Philippine Peso (₱). No currency conversion fees are charged on our end.
18+ Only
511jl strictly prohibits use by anyone under 18 years of age. Age verification may be required at any time.
Fair Bonus Rules
Bonus terms at 511jl are clearly stated per promotion. Wagering requirements, expiry dates, and eligible games are always disclosed upfront.
Secure Transactions
All deposits and withdrawals are processed through encrypted, secure channels. 511jl does not store your full card or e-wallet credentials.
Dispute Resolution
Any dispute regarding bets, payouts, or account activity at 511jl should be raised with our support team within 7 days of the event in question.
511jl's platform is built around clear, fair rules — so Filipino players can focus on the game, not the fine print.
Acceptance of Terms
1.1 Binding Agreement
By registering a 511jl account or using any 511jl service, you enter into a legally binding agreement with 511jl. These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, form the complete agreement between you and 511jl.
1.2 Language of Agreement
These Terms are written in English (en-PH). In the event of any ambiguity, the English version shall prevail.
1.3 Amendments
511jl may amend these Terms at any time by publishing the updated version on this page. Material changes will be communicated via email or in-platform notification where reasonably practicable. Your continued use of 511jl following any amendment constitutes acceptance.
Eligibility
To use 511jl, you must satisfy all of the following eligibility requirements:
- You are at least 18 years of age. 511jl does not permit access by minors under any circumstances.
- You are accessing 511jl from a jurisdiction where online gambling is permitted under applicable law. It is your sole responsibility to ensure that your use of 511jl complies with local laws.
- You are not listed on any self-exclusion register or otherwise prohibited from gambling by a regulatory or court order.
- You are acting on your own behalf and not as an agent for any other individual or entity.
- You are not a current employee, contractor, or family member of a 511jl employee in a role that could create a conflict of interest with platform use.
511jl may require identity verification (KYC) at any stage. This may include a government-issued ID, proof of address, or proof of payment method ownership. Failure to complete verification when requested may result in account suspension and withholding of pending withdrawals until verification is complete.
Account Registration
Register once, verify your identity, and your 511jl account is yours to keep — simple and secure.
3.1 One Account Rule
Each person is permitted to hold only one 511jl account. Operating multiple accounts — whether under the same name, different names, or using shared devices — is a violation of these Terms. 511jl reserves the right to merge or close duplicate accounts and void any bets or bonuses associated with them.
3.2 Accurate Information
You must provide accurate and complete information when registering on 511jl. This includes your real name, date of birth, email address, and contact number. Using false information to open an account may result in permanent suspension.
3.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials. 511jl will not be liable for any losses arising from unauthorised account access caused by your failure to keep your password secure. Report any suspected unauthorised access to our support team immediately.
Deposits & Payments
4.1 Accepted Payment Methods
511jl accepts the following Philippine payment methods:
- GCash, Maya (PayMaya), GrabPay, Coins.ph
- BDO, BPI, UnionBank online banking
- InstaPay and PESONet bank transfers
- Visa and Mastercard credit/debit cards
4.2 Minimum Deposit
The minimum single deposit at 511jl is ₱100. Deposits are credited in Philippine Peso. 511jl does not apply internal deposit fees, though your payment provider may charge their own transaction fees.
4.3 Own Funds Only
You must only deposit funds that belong to you. 511jl does not accept deposits made from third-party accounts, shared accounts, or accounts held in a name other than your own. Violations may result in account suspension and return of funds to the source.
4.4 Failed Deposits
If a deposit is debited from your payment method but not credited to your 511jl account, contact support immediately with your transaction reference number. 511jl will investigate and resolve confirmed discrepancies within 3 business days.
Withdrawals
5.1 Withdrawal Processing
Withdrawal requests submitted before 5:00 PM Philippine time on a business day are typically processed within the same day. Requests submitted after this time or on weekends will be processed on the next available business day. GCash and Maya withdrawals are usually the fastest, often reflected within 1–4 hours of approval.
5.2 Minimum Withdrawal
The minimum withdrawal amount at 511jl is ₱200. There are no internal withdrawal fees charged by 511jl, though your bank or e-wallet provider may impose their own charges.
5.3 Verification Before Withdrawal
511jl may request identity and payment verification before processing a withdrawal, particularly for first-time withdrawals or amounts above a certain threshold. This is to protect both players and the integrity of the platform. Please have a valid government ID and proof of payment method ready.
5.4 Withdrawal to Same Method
As a general rule, withdrawals at 511jl are processed back to the same payment method used for the most recent deposit. This is an anti-money-laundering measure and applies across all withdrawal channels.
Unverified accounts may have withdrawal requests placed on hold until KYC documents are submitted and approved. 511jl will notify you by email or in-platform message if your withdrawal is pending verification.
Bonuses & Promotions
511jl bonuses are designed to give real value — with wagering requirements that are fair and clearly communicated upfront.
6.1 Bonus Terms Apply
Every 511jl promotion comes with its own specific terms, including wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry periods. These will be stated clearly in the promotion details. Always read the individual bonus terms before opting in.
6.2 Wagering Requirements
Bonus funds must generally be wagered a specified number of times before they can be withdrawn as cash. This requirement exists to prevent bonus abuse and ensure that promotions are used for genuine gameplay on 511jl, not for immediate cash extraction.
6.3 One Bonus at a Time
Only one active bonus may apply to your 511jl account at a time unless a promotion explicitly states otherwise. Attempting to claim overlapping bonuses that have not been properly completed may result in cancellation of the newer bonus.
6.4 Bonus Abuse
511jl takes bonus integrity seriously. Using multiple accounts, coordinated betting patterns, or any method designed to exploit bonus terms without genuine gameplay intent is considered bonus abuse. Accounts found engaging in this behaviour will have bonuses cancelled and may be permanently suspended.
Gameplay Rules
7.1 Final Results
All game outcomes on 511jl — whether casino games, sports bets, or Pusoy results — are considered final once settled by the system. 511jl uses certified random number generation (RNG) software for casino games and independent odds calculation for sports markets.
7.2 Technical Errors
In the event of a technical error, system failure, or data feed interruption that materially affects a game or bet, 511jl reserves the right to void the affected bets and return stakes to the players involved. This decision is final and not subject to appeal.
7.3 Minimum and Maximum Bets
Each game and market on 511jl has defined minimum and maximum stake limits, which are displayed before you place a bet. 511jl reserves the right to adjust these limits at any time, including for individual accounts where unusual betting patterns are detected.
7.4 PBA and Sports Betting
For PBA betting and other sports markets, bets are settled based on the official result as declared by the relevant governing body. In the event of a postponed game not played within 24 hours of the original scheduled time, all pre-game bets will be voided and stakes returned. Live bets already settled during the game will stand.
Prohibited Conduct
The following actions are strictly prohibited on 511jl and may result in immediate account suspension and forfeiture of funds:
- Operating more than one 511jl account, including via proxies, VPNs, or third-party tools to disguise your identity.
- Colluding with other players to manipulate game outcomes, including in card games like Pusoy.
- Using automated bots, scripts, or software to place bets or interact with the 511jl platform.
- Depositing funds obtained through illegal or fraudulent means, including stolen payment credentials.
- Attempting to exploit technical vulnerabilities, glitches, or pricing errors on 511jl for financial gain.
- Facilitating betting on behalf of minors or individuals who are self-excluded or otherwise prohibited from gambling.
- Using 511jl for money laundering or any activity that violates the Anti-Money Laundering Act (AMLA) of the Philippines.
511jl cooperates fully with Philippine regulatory and law enforcement authorities. Any account suspected of illegal activity will be reported without prior notice, and associated funds may be frozen pending investigation.
Responsible Gaming
511jl is committed to promoting safe and responsible gaming. We believe that gambling should be an enjoyable leisure activity, not a source of financial or personal hardship. The following tools are available to all 511jl players:
- Deposit Limits: Set daily, weekly, or monthly deposit caps to stay within your personal budget.
- Session Time Reminders: Enable alerts to notify you when you've been playing for a set duration.
- Self-Exclusion: Temporarily or permanently exclude yourself from the 511jl platform if you feel you need a break.
- Account Cooling-Off: Take a short break of 24 hours, 7 days, or 30 days without permanent closure.
For more details, visit our dedicated Responsible Gaming page. If you believe you or someone you know has a gambling problem, please seek help from a qualified professional or relevant support organisation in the Philippines.
Privacy & Data
10.1 Data Collection
511jl collects personal data as necessary to provide its services, process transactions, and comply with regulatory requirements including KYC and AML obligations. The types of data collected include your name, contact information, ID documents, payment details, and betting activity.
10.2 Data Use
Your data is used to manage your 511jl account, process bets and payments, communicate with you about your account, and comply with legal obligations. 511jl does not sell your personal data to third parties for marketing purposes.
10.3 Data Protection
511jl applies industry-standard security measures to protect your personal data. For full details on how your data is collected, stored, and used, please read our Privacy Policy.
Limitation of Liability
11.1 Service Availability
511jl aims to maintain consistent platform availability but cannot guarantee uninterrupted access. Scheduled maintenance, technical failures, or circumstances beyond our control may temporarily affect service. 511jl will not be liable for losses arising from service interruptions that are not directly caused by negligence on our part.
11.2 Betting Decisions
All betting decisions made on 511jl are your own. 511jl does not provide betting advice and is not responsible for losses resulting from bets you choose to place. Information provided on the platform (such as odds or statistics) is for informational purposes only.
11.3 Maximum Liability
To the fullest extent permitted by applicable Philippine law, 511jl's total liability to any player in connection with these Terms shall not exceed the net deposits made by that player in the 30 days preceding the event giving rise to the liability.
Account Suspension & Termination
12.1 511jl's Right to Suspend
511jl reserves the right to suspend, restrict, or permanently close any account at any time where we have reasonable grounds to believe that a player has violated these Terms, is engaged in prohibited conduct, or poses a legal or regulatory risk to the platform.
12.2 Player-Initiated Closure
You may request account closure at any time by contacting 511jl support. Any genuine, withdrawable balance at the time of closure will be returned to you after standard verification procedures have been completed. Bonus funds that have not met wagering requirements will not be paid out upon account closure.
12.3 Funds on Suspended Accounts
If an account is suspended due to suspected Terms violations, 511jl may withhold funds pending the outcome of an investigation. Where a violation is confirmed, funds may be partially or fully forfeited depending on the nature of the breach.
Changes to These Terms
511jl may revise these Terms and Conditions at any time. The most current version will always be available on this page at 511jl.net/terms-conditions. For material changes that significantly affect player rights or obligations, 511jl will make reasonable efforts to notify registered players via email or in-platform alert at least 7 days before the changes take effect, where operationally practicable.
If you disagree with any updated Terms, you have the right to close your 511jl account before the new Terms take effect. Continued use of the platform after the stated effective date constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms and Conditions, or if you need clarification on any clause before registering or placing a bet at 511jl, please don't hesitate to reach out. Our support team is available around the clock.
Email Support
For general enquiries, account issues, or Terms-related questions, write to us at support@511jl.net. We aim to respond within 24 hours on business days.
Live Chat
For faster responses, use the live chat function within your 511jl account. Available 24/7, our agents can address most issues during the conversation itself.
For disputes related to specific bets or transactions, please contact us within 7 calendar days of the event in question. Claims submitted after this window may not be eligible for review. Always include your account username and transaction reference number when raising a dispute.